Please note, we watch the weather very carefully. We want to make sure your wine arrives in perfect condition. We will hold your wine order and ship when the weather is between 40 - 95 degrees nationwide. If you are sending a gift, we will send the recipient a note telling them we will ship as soon as permissable.

We are unable to ship to the following states: Alabama, Arkansas, Delaware, Kentucky, Maryland, Massachusetts, New Hampshire, North Dakota, New Jersey, Pennsylvania, Utah, and Vermont.

Shipping
- We ship UPS Ground
- Orders are shipped within 2-3 business days, not including holidays or weekends
- Expect 5-7 days for delivery
- We cannot ship alcohol to PO Boxes or APO/FPO addresses

Please beware of extreme HEAT or COLD across the nation. We do not refund for wine damaged due to extreme conditions.

Payment Information
We accept Visa, Mastercard, American Express

Payment Security
If you use a browser that supports secure connections, your order will be handled using our secure payment system that protects your credit card information while in transit over the Internet.

Warning
Pregnancy & Alcohol do not mix. Drinking alcoholic beverages, including wine, coolers and beer during pregnancy can cause birth defects.

Warranty
pheasantvalleywinery.com is committed to the 100% satisfaction of our customers, and we want to hear about any problems you may experience. Should any product be damaged during shipping, please contact us at shipping@pheasantvalleywinery.com

Preventing Underage Purchases
An adult signature is required by law for all deliveries.

User must be at least 21 years of age to be a member or receive wine shipments. If no one is available to receive the package, a subsequent attempt to deliver will be made. Whenever possible, we encourage you to use a commercial business address to assure the fastest delivery time. If subsequent attempts are unsuccessful, your order will be returned to the logistics center it originally shipped from.

Pheasant Valley Winery, recognizes and complies with all federal, state, and local laws regarding sale of alcohol to minors.
1. We clearly state on the website that no purchase may be made by anyone under 21 years of age.
2. All shipments require an adult signature; proof of age will be verified by delivery carrier. No deliveries will be made to a visibly intoxicated person.
If you receive a wine that is off-condition, please contact us at shipping@pheasantvalleywinery.com

Zip Codes:
Due to restrictions of shipping alcohol to certain zip codes, the states of Florida and Texas require you to specify the zip code for the shipping destination. We are committed to 100% compliance with the federal, state, and local regulations of all markets we serve, and are unable to ship to districts that prohibit the sale of alcohol.

View your state's direct shipping status and updates at WineAmerica.org and at www.WineInstitute.org and find out how you can help enlighten our state lawmakers about free trade in the consumer product industry.

States we can ship to
Alaska;AK, Arizona;AZ, California;CA, Colorado;CO, Connecticut;CT, District of Columbia;DC, Florida;FL, Georgia;GA Hawaii;HI, Idaho;ID, Illinois;IL, Indiana;IN, Iowa;IA, Louisiana;LA, Maine;ME, Kansas;KS, Michigan;MI Minnesota;MN, Mississippi;MS, Missouri;MO, Montana;MT, Nebraska;NE, Nevada;NV, New Mexico;NM, New York;NY North Carolina;NC, Ohio;OH, Oklahoma;OK, Oregon;OR, Rhode Island;RI, South Carolina;SC, South Dakota;SD, Tennessee;TN Texas; TX, Virginia; VA, Washington;WA, Wisconsin;WI, Wyoming;WY

States we cannot ship to
: Due to prohibitive state direct shipping laws see list below:
* Connecticut, Louisiana, New Hampshire and Rhode Island must obtain permits.
** Alaska, Nebraska, North Dakota and Washington DC have quantity restrictions

Alabama;AL, Arkansas;AR, American Samoa, Delaware; DE, Kentucky;KY, Maryland;MD, Massachusette; MA, New Hampshire;NH, New Jersey;NJ, North Dakota;ND, Northern Marianas Islands, Pennsylvania;PA, Puerto Rico, Utah;UT, Vermont;VT, Virgin Islands, West Virginia;WV